Carvana Warranty: 100-Day Coverage, CarvanaCare Plans and Claims

Buying a car online means trusting the inspection you didn’t do yourself. A carvana warranty is built around that trust gap: every Carvana used vehicle ships with a 100-day/4,189-mile Limited Warranty, plus an optional CarvanaCare extended service contract for longer protection. This guide explains exactly what’s covered, what isn’t, the real claim process, and whether CarvanaCare is worth adding.

Quick Answer: Carvana Warranty at a Glance

Every Carvana vehicle includes a 100-day/4,189-mile Limited Warranty covering mechanical and electrical failures (engine, transmission, suspension, A/C, steering) with a $50 co-pay per visit — plus a 7-day money-back guarantee that is separate from the warranty.

CarvanaCare extended plans add 3 coverage tiers up to 5 years/90,000 miles total, must be bought at purchase or before the 7-day window ends, and are administered by SilverRock. File claims by having the shop call SilverRock at 866-628-3905.

Official Policy Verification & Source Check

How We Check This Policy: We read Carvana’s official repairs and warranty pages and the published claim process — not forum rumors. Where Carvana publishes no price list for CarvanaCare, we label third-party 2026 figures as sample quotes.

Carvana’s 100-Day Limited Warranty in Detail

The 100-day/4,189-mile Limited Warranty comes standard on every Carvana used vehicle and covers mechanical and electrical failures, including engine, transmission, suspension, A/C and heating, steering, and more. Roadside assistance is included. You pay a $50 co-pay per covered visit.

Don’t confuse the warranty with the 7-day money-back guarantee — they are separate. The 7-day window lets you return the car if it’s simply not right for you. The 100-day warranty covers mechanical issues that surface after you decide to keep it. A problem discovered on day 3 gives you a choice: return the car, or keep it and use the warranty.

Excluded from the limited warranty: cosmetic imperfections, high-wear parts (brake pads, wiper blades), routine maintenance like oil changes and tire rotations, damage from missed maintenance, and aftermarket accessories. Follow the maintenance schedule in your documents — oil changes are typically required every 5,000 miles.

CarvanaCare Extended Plans in Detail

CarvanaCare is Carvana’s extended service contract, administered by SilverRock, available in three coverage tiers: an Essential powertrain-level plan (engine, transmission, drivetrain and related electronics), a mid-tier stated-component plan, and a top exclusionary tier that covers everything except listed exclusions (glass, bumpers, upholstery, collision and cosmetic damage, maintenance items).

Key terms: coverage up to 5 years or 90,000 miles total (vehicle age/mileage at purchase determine eligibility — not every Carvana vehicle qualifies). You must elect CarvanaCare at purchase or before the 7-day money-back guarantee ends; after that window, you cannot add it. Third-party 2026 analyses put typical CarvanaCare pricing around $30–$55/month depending on vehicle and tier — labeled here as sample quotes since Carvana publishes no price list.

Every tier includes 24/7 roadside assistance (towing, jump-start, flat tire, locksmith, emergency gas/fluids) and rental car reimbursement on qualifying repairs. Repairs at preferred in-network shops carry a $0 deductible for covered work; out-of-network shops trigger the higher deductible stated in your contract.

What Does Carvana Warranty Cover?

Does Carvana Warranty Cover Oil Changes and Tires?

No. Routine maintenance — oil changes, tire rotations — is never covered, and flat-tire assistance (changing the tire) is not the same as paying for new tires. You must follow Carvana’s maintenance schedule (typically oil changes every 5,000 miles); missed maintenance can void related coverage. This is one of the most-searched questions about the brand, and the answer is consistent across Carvana’s own pages.

Is CarvanaCare Worth It?

It depends on the car and the price you’re quoted. The honest case for it: a single transmission or A/C compressor failure can exceed $2,000, and the $0 in-network deductible plus rental reimbursement softens the blow.

The honest case against it: the 100-day warranty already covers the highest-risk early-ownership window, CarvanaCare must be bought within 7 days (a pressure timeline), and claims go through SilverRock — a third party with mixed customer-service reviews. Get the tier’s exclusion list before the window closes and price it against a third-party vehicle service contract.

Carvana Warranty Cost

The 100-day Limited Warranty is included in the vehicle price — you pay only the $50 co-pay per covered visit. CarvanaCare is priced per vehicle and tier at checkout; Carvana publishes no price list, so treat third-party 2026 figures (~$30–$55/month) as sample quotes.

Remember the deductible math: $0 at preferred shops versus the higher out-of-network deductible in your contract — where you repair matters as much as what you pay monthly.

How to File a Carvana Warranty Claim

1. Find a repair shop in the “Service and repair” section of your My Cars page — in-network shops mean a $0 deductible on covered repairs.
2. Take the vehicle in and ask the shop to call the warranty provider, SilverRock, at 866-628-3905 to start the claim.
3. SilverRock reviews the diagnostics, approves covered repairs, and pays the shop directly.
4. Get your repairs. Carvana’s process ends with the provider handling payment — you don’t front the money for covered work.
5. For roadside help, use the roadside assistance benefit (towing, jump-start, flat tire, locksmith, emergency fuel/fluids) any time.

Start every claim through the official process — having the shop call SilverRock before work begins is what keeps the $0 in-network deductible intact.

Can You Transfer a Carvana Warranty?

Carvana’s warranties are tied to the vehicle and the purchasing customer — there is no published transfer program for private-party sales like some third-party service contracts offer. If you sell your Carvana vehicle, assume the remaining coverage does not follow the car unless your contract states otherwise. CarvanaCare’s value proposition is built around the original buyer keeping the vehicle.

How to Cancel CarvanaCare

Because CarvanaCare can only be purchased within the 7-day money-back window, cancellation rules live in your contract’s cancellation section.

In general, vehicle service contracts allow cancellation with a pro-rata refund minus claims paid and a processing fee — but the exact formula, and whether the refund goes to you or your lender, is in your SilverRock-administered agreement. Read it before the 7-day window closes, since that’s your last chance to decline the plan entirely.

Carvana Warranty FAQs

Conclusion

For online car buyers, a carvana warranty is a genuinely buyer-friendly package: a real 100-day/4,189-mile warranty with a small $50 co-pay on every car, a separate 7-day return window, and an optional CarvanaCare extension up to 5 years/90,000 miles. The honest trade-offs: the 7-day decision deadline on CarvanaCare, third-party claims administration through SilverRock, and the usual exclusions on wear items and cosmetics.

If you’re buying from Carvana, get the CarvanaCare tier exclusion list before your 7-day window closes and compare it against a third-party vehicle service contract. See current terms at carvana.com and confirm your contract’s deductible and tier before you sign.

Sources: carvana.com (official repairs and warranty pages, published claim process).

Disclaimer: This article is for informational purposes only. Carvana may change plan names, prices, limits, and terms at any time. Confirm current terms in your own contract before purchasing or filing a claim.