LG TV Warranty Card: Registration, Coverage and Claims
An lg tv warranty card is the registration card that ships inside every new LG television — and it is the key to smooth, fast warranty service. This TV-only guide explains exactly what the one-year LG TV warranty covers, which OLED models get the five-year panel warranty, how to register your warranty card online or in the ThinQ app, what is excluded, and how to file a claim.
Quick Answer: LG TV Warranty Card at a Glance
Every new LG TV — LED, NanoCell, QNED, and OLED — carries a one-year parts-and-labor warranty for the original purchaser, valid in the United States (excluding U.S. territories). Premium OLED G-series, Z-series, and M-series models add a five-year limited panel warranty.
Year one covers panel, parts, and labor; years two through five cover the panel itself only, with labor charged. Registering your lg tv warranty card on lg.com or in the ThinQ app speeds up every future claim.
| Question / Feature | Policy Rule |
|---|---|
| Standard TV warranty | 1 year parts & labor (all series) |
| Premium OLED panel warranty | 5 years on G, Z & M series (year 1: panel + parts + labor; years 2–5: panel only) |
| Who is covered | Original purchaser only |
| Where valid | United States, excluding U.S. territories |
| Proof required | Dated bill of sale or delivery ticket |
| Support number | 800-984-6306 |
| Warranty card registration | lg.com product registration or the ThinQ app |
| Image retention (burn-in) | Not considered a product defect — not covered |
| Replacement units/parts | Covered for the remaining original warranty; may be new or factory remanufactured |
| Extended option | LG Premium Care (3–5 year plans) |
Official Policy Verification & Source Check
Official policy source: https://www.lg.com
Source type: Official LG TV limited warranty documents & 5-year OLED warranty card
Last checked: October 2026
Confidence level: High
Important notes: TV terms here — this post does not repeat LG’s general appliance warranty. Model-specific terms are printed on the warranty card in your box.
How We Check This Policy: We read LG’s official U.S. television limited warranty PDFs and LG’s own 5-year OLED TV warranty card (which states the year-1/year-2–5 split in LG’s own words), not retailer summaries or forum claims.
What the LG TV Warranty Card Covers
Your LG OLED or LED television will be repaired or replaced, at LG’s option, if it proves defective in material or workmanship under normal use during the warranty period. The warranty period starts on the date of original consumer purchase — not the manufacture date.
So keep that dated bill of sale or delivery ticket. Your lg tv warranty card documents the exact terms for your model, so check it before assuming coverage.
| TV Series | Standard Coverage | Panel Extension |
|---|---|---|
| LED / LCD (UQ, UT series) | 1 year parts & labor | None |
| NanoCell | 1 year parts & labor | None |
| QNED | 1 year parts & labor | None |
| OLED B-series, C-series | 1 year parts & labor | None |
| OLED G-series, Z-series, M-series | 1 year parts & labor | + 4 years panel-only (total 5 years on the panel) |
Does the LG TV Warranty Cover the Panel?
Yes — every LG TV’s panel is covered for defects during the one-year standard warranty. On premium OLED G, Z, and M series, LG goes further with a 5-year limited panel warranty.
In the first year the panel, all parts, and labor are covered; in years two through five, only the panel itself is covered and labor will be charged. If the panel fails in year three, LG supplies the replacement panel free — you pay the technician.
Does the LG TV Warranty Cover Burn-In?
No. LG states explicitly that image retention is not a product defect, so burn-in is not covered under either the standard one-year warranty or the five-year panel warranty. LG considers burn-in a result of usage patterns rather than a manufacturing defect.
Exclusions
Excluded The LG TV warranty covers manufacturing defects under normal use — not damage, misuse, or environmental causes.
- Physical damage: cracked screens, pressure marks, spider-web patterns
- Commercial use (consumer warranty is for household use)
- Improper installation, misuse, or unauthorized modification
- Power surge damage without a surge protector
- Repairs or modifications by non-authorized technicians
- Image retention / burn-in (not considered a product defect)
- Use outside the United States (consumer warranty excludes U.S. territories)
How to Register Your LG TV Warranty Card
The warranty card in your TV’s box carries the model number, serial number, and registration instructions. Registration is not what creates your warranty — the dated bill of sale does that — but registering your lg tv warranty card ties your TV to your account and makes every future claim faster.
Step 1 — Find the model and serial number on the back of the TV and on the warranty card.
Step 2 — Open lg.com and go to product registration, or open the ThinQ app and add the TV.
Step 3 — Enter the model number, serial number, purchase date, and retailer, then submit.
Step 4 — Photograph or file the dated bill of sale. LG requires a copy of it at the time warranty service is provided.
How to File an LG TV Warranty Claim
Step 1 — Call 800-984-6306 for instructions on getting the defective unit repaired or replaced, or start a request through LG’s support site.
Step 2 — Have the dated bill of sale ready and submit a copy to the service person at the time warranty service is provided.
Step 3 — LG may repair or replace the unit at its option. Replacement units and repair parts may be new or factory remanufactured and are warranted for the remaining portion of the original warranty period.
Step 4 — For G, Z, or M series panel claims in years two through five, confirm the labor charge with the authorized servicer before approving the work.
LG Premium Care Extended Protection
LG Premium Care extends TV coverage beyond the standard one-year term, with 3- and 5-year plan options sold for LG TVs. It is LG’s official extended protection route — check the current terms and pricing on lg.com before buying, and note that it is a separate contract with its own exclusions.
Tips That Protect Your Coverage
- Register the warranty card on day one. Registration plus the dated bill of sale makes claims effortless later.
- Use a surge protector. Power surge damage is excluded, and one storm can kill a TV’s main board.
- Don’t open the TV or hire a non-authorized repair shop. Unauthorized service voids the warranty.
- Know your panel tier. G, Z, and M series owners get five years of panel parts — a repair LG provides free that many owners never claim.
- Manage burn-in risk yourself. Since burn-in isn’t covered, use pixel-shift features, avoid static images at max brightness, and vary content.
FAQs
What is the LG TV warranty card?
Your lg tv warranty card is the registration document packed with your LG TV. It lists the model and serial number and the official warranty terms, and you use it to register the TV on lg.com or in the ThinQ app.
How long is the standard LG TV warranty?
One year of parts and labor from the date of original consumer purchase, across all LG TV series — LED, NanoCell, QNED, and OLED. Premium OLED G, Z, and M series add a five-year limited panel warranty.
Do I need to register the warranty card for coverage?
No — coverage is established by the dated bill of sale, which you must present when service is provided. Registration is strongly recommended because it links the TV to your account and speeds up claims. Keep your lg tv warranty card with the bill of sale for the life of the TV.
Which LG TVs get the 5-year panel warranty?
The 5-year limited panel warranty applies only to premium OLED G-series, Z-series, and M-series models. OLED B-series and C-series, plus all LED/NanoCell/QNED TVs, carry the standard one-year warranty.
Is labor covered in years 2–5 of the OLED panel warranty?
No. In the first year, the panel, all parts, and labor are covered. In years two through five, only the panel itself is covered — labor will be charged by the servicer.
Does LG warranty cover burn-in on OLED TVs?
No. LG states that image retention is not a product defect, so burn-in is excluded from both the standard warranty and the five-year panel warranty.
Is the LG TV warranty transferable?
No. The warranty is good only to the original purchaser of the unit. A TV bought secondhand carries no remaining factory warranty.
How do I file an LG TV warranty claim?
Call 800-984-6306 or start a request on lg.com, submit a copy of your dated bill of sale to the service person, and LG will repair or replace the TV at its option. Only authorized servicers can perform warranty work.
What voids an LG TV warranty?
Physical damage, commercial use, improper installation, power surge damage, unauthorized repairs or modifications, and use outside the coverage territory all void or limit coverage.
Is LG Premium Care worth it?
For premium OLED models over $1,500, many owners consider it worthwhile because it extends coverage and can include protections the factory warranty excludes. Compare its terms and cost against your TV’s value and your risk tolerance before deciding.
Conclusion
An lg tv warranty card is a small piece of paper that protects a large investment: one year of full coverage on every LG TV, plus a genuine five-year panel warranty on premium OLED G, Z, and M series.
Register the card, keep the bill of sale, use a surge protector, and know whether your model carries the extended panel tier — that knowledge alone is worth hundreds of dollars if a panel ever fails.
Register your TV or file a claim at lg.com
Related Warranty Guides
Check the Latest Official Manufacturer Warranty Before You File
Warranty coverage periods, required proof-of-purchase documents, eligible defect categories, and claim handling times vary by region, model, and authorized seller. Always check the official manufacturer’s latest support portal before filing a claim to confirm your product's eligibility.