Samsung TV Warranty: What’s Covered, What Isn’t, and How to Claim
Every Samsung TV sold in the US comes with a one-year limited warranty from the date of purchase. It covers manufacturing defects, not accidents.
The Samsung TV warranty is straightforward once you know the rules. This guide explains what it covers in practice, how to check your status, and what to do when something goes wrong.
| Item | Details |
|---|---|
| Warranty length | 1 year from the date of purchase |
| Covers | Defects in materials and workmanship during normal use |
| Not covered | Accidental damage, cracked screens, wear and tear, improper installation |
| Check your status | Samsung Account, under My Page & Products |
| File a claim | Request Service in My Page & Products, or the Samsung Repair Service page |
| Extended option | Samsung Care+ |
How Long Is the Samsung TV Warranty?
Samsung consumer TVs sold in the US carry a 1-year limited warranty covering defects in materials and workmanship during normal use. The clock starts on your purchase date, so keep your receipt.
Coverage can vary by model and screen size. One Samsung US warranty leaflet lists 1 year of parts and labor on LCD/LED TVs, with carry-in or in-home service for 42-inch and larger models and carry-in only for 40-inch and smaller.
The same leaflet says commercial use drops the warranty to 90 days of parts and labor. Some models and promotions come with an extended term too, so check the warranty card for your exact model.
Samsung also notes that every product includes a full year of Samsung Care, which gives you support, repair scheduling and status tracking.
What the Warranty Covers
During the first year, the Samsung TV warranty covers:
- Manufacturing defects in materials and labor under normal use.
- Repairs or replacement parts handled through Samsung Support.
- In-home TV service through Samsung’s Beyond Boundaries program, which Samsung says reaches 99% of the US, using certified, background-checked technicians.
What the Warranty Doesn’t Cover
- Physical or accidental damage, such as cracked screens and liquid spills.
- Normal wear and tear and cosmetic issues.
- Improper installation.
- Problems caused by not following the user manual.
- Commercial use, which has a much shorter term.
Screen burn-in: Burn-in typically results from usage patterns, and standard manufacturer warranties often exclude it. Samsung’s US warranty terms for your specific model are the final word, so read the warranty card before assuming it’s covered.
How to Check Your Samsung TV Warranty
- Find your model and serial number. Look on the back of the TV, in Settings, or use the “How to find my model number” button in Samsung’s warranty checker.
- Sign in to your Samsung Account and go to My Page & Products.
- Select View Product Details for your TV to see your coverage status.
- Fix an incorrect date. If the expiration date looks wrong, click the info icon next to the warranty information and follow the prompts to validate it.
Registering your TV is the easiest way to keep everything in one place. You can also look up warranty terms by model number on Samsung’s US support site.
How to File a Samsung TV Warranty Claim
- Have your model number, serial number and proof of purchase ready.
- Open My Page & Products and select View Product Details for your TV.
- Select Request Service, or use the Samsung Repair Service page.
- Schedule the repair and follow its status online.
If you need help, you can reach Samsung through online chat or the Samsung Members app. Samsung also offers phone and email support.
Extended Warranty and Samsung Care+
When the Samsung TV warranty ends, Samsung Care+ offers continued protection with expert repairs, 24/7 support and power surge protection. It’s sold on top of the standard warranty, not instead of it.
Pricing and plan details vary by product, so check the current terms on Samsung’s site before you buy.
If you bought an extended warranty from a retailer such as Costco, Home Depot, Lowe’s or Best Buy, file that claim through the retailer’s website, not Samsung’s. Our guides to the Lowe’s warranty and Best Buy warranty explain how those retailer plans work.
Tips to Avoid Warranty Problems
- Keep your receipt and register the TV soon after you buy it.
- Follow the manual for installation and ventilation.
- Don’t use a home TV commercially.
- Don’t open the TV or use unauthorized repair shops.
- Note the warranty end date so you can decide on extended coverage in time.
Samsung TV Warranty FAQ
How long is a Samsung TV warranty?
One year from purchase for most US consumer TVs.
Does it cover a cracked screen?
No. Physical and accidental damage is excluded.
How do I check my Samsung TV warranty status?
Sign in to your Samsung Account, open My Page & Products and select View Product Details.
Can I extend it?
Yes, through Samsung Care+ or a third-party plan. Claims for third-party plans go through the seller.
Where do I start a repair?
Request Service in My Page & Products, or the Samsung Repair Service page.
The Bottom Line
The Samsung TV warranty is short but simple: one year of defect coverage, handled online through your Samsung Account. Register your TV, keep the receipt, and decide on Samsung Care+ before the first year runs out.
Related Warranty Guides
Check the Latest Official Manufacturer Warranty Before You File
Warranty coverage periods, required proof-of-purchase documents, eligible defect categories, and claim handling times vary by region, model, and authorized seller. Always check the official manufacturer’s latest support portal before filing a claim to confirm your product's eligibility.