YETI Warranty: Coverage, Claim Steps and What’s Excluded
YETI built its reputation on products that survive hard use. If yours fails anyway, the YETI warranty may cover it. This guide explains how long the coverage lasts for each product, what counts as a defect, and how to file a claim.
What the YETI Warranty Covers
YETI warrants to the original purchaser that its products will be free from defects in workmanship and materials for the applicable warranty period. If a defect occurs during intended use, YETI will replace the defective product or part at no charge, at its discretion.
If YETI customized your product, the customized mark is replaced too. For the official terms, see YETI’s warranty information page.
YETI Warranty Periods by Product
The warranty runs from the date of purchase.
5-Year Warranty
- Hard coolers: Tundra, V Series, Roadie, TANK, Silo, ICE, Hondo
- Drinkware: Rambler, Yonder
- Storage: LoadOut
- Outdoor and pet: Trailhead Camp Chair, Boomer Dog Bowl
- Cookware: Cast Iron Skillets (8, 10 and 12 inch)
3-Year Warranty
- Soft coolers and bags: Hopper, Panga, Camino, SideKick Dry, Crossroads, Daytrip, Ranchero, Cayo, Skala
- Home and pet: Lowlands Blanket, Trailhead Dog Bed
Check the exact model name against YETI’s current list, since YETI updates it as products change. Comparing drinkware coverage? The Stanley warranty covers its bottles and tumblers for life, while YETI caps drinkware at five years.
Conditions for Approval
YETI approves a claim only if all of these are true:
- You bought the product from a YETI website, YETI store, or authorized dealer.
- You return the product to YETI.
- You used the product as intended and followed the care instructions.
What the YETI Warranty Does Not Cover
- Punctures and scratches
- Normal wear and tear
- Natural breakdown of colors and materials over extended time and use
- Defects caused by third-party modifications, repairs, or replacement parts
- YETI Sleeping Bags, which have no warranty
- Any product bought through the RESCUE program, which has no warranty
The warranty is also only available in the United States.
How to File a YETI Warranty Claim
- Submit the warranty claim form on YETI’s official warranty page.
- Wait for a response. An Outfitter on YETI’s warranty team replies within 1–2 business days after reviewing your request.
- Get your RMA number. If approved, you receive a Return Material Authorization (RMA#) and a pre-paid shipping label. Don’t ship the product before you have the RMA#.
- Pack it securely in adequate cardboard packaging and include your printed RMA# and packing slip.
- Attach the return label and ship it as directed.
If you use your own shipper, include the original order information or the RMA# inside the package.
What You Get If Your Claim Is Approved
YETI’s sole obligation is to replace the nonconforming product. The warranty doesn’t provide refunds. Key points:
- Limited edition or discontinued items: YETI tries to replace them but can’t guarantee availability. If an identical item isn’t available, you get a similar or equivalent model or color.
- Design changes: Your replacement may include product or design changes made since you bought yours.
- Repairs: For select Ranchero and Bozeman Backpacks, YETI offers a repair option as part of the claim process.
Tips for a Smoother Claim
- Keep your proof of purchase from a YETI store, website, or authorized dealer.
- Follow the care instructions, since improper use is the most common reason for denial.
- Don’t ship before you receive your RMA#.
- Submit the claim well inside the warranty period.
YETI Warranty FAQ
How long is the YETI warranty?
Five years for hard coolers, Ramblers, LoadOut storage, camp chairs, dog bowls and cast iron. Three years for soft coolers, bags, Lowlands Blankets and dog beds.
Does YETI cover dents or scratches?
No. Scratches and normal wear and tear are not warranted. Defects in workmanship or materials are.
Do I need to be the original buyer?
Yes. The warranty is for the person who originally purchased the product.
Does the warranty apply if I bought from a third-party seller?
Only if the seller is a YETI authorized dealer. Otherwise the claim can be denied.
Is the YETI warranty valid outside the US?
No, it is only available in the United States.
Who do I contact with questions?
Email YETI at [email protected].
Bottom Line
The YETI warranty is a solid defect-and-workmanship guarantee with a 3- or 5-year window depending on the product. Buy from an authorized source, use the product as intended, and file through YETI’s claim form to get your RMA# and prepaid label.
Related Warranty Guides
Check the Latest Official Manufacturer Warranty Before You File
Warranty coverage periods, required proof-of-purchase documents, eligible defect categories, and claim handling times vary by region, model, and authorized seller. Always check the official manufacturer’s latest support portal before filing a claim to confirm your product's eligibility.