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Oura Ring Warranty: Coverage, Claims and Terms

Clara Whitmore By Clara Whitmore ✓

Your $399 smart ring suddenly won’t hold a charge, or a sensor stops reading. An oura ring warranty is the manufacturer’s promise to repair or replace rings that fail from defects in materials or workmanship — and knowing exactly what it covers (and what it doesn’t) decides whether you get a free replacement or pay full price.

This guide explains the real warranty terms, the Extend protection plans, exclusions, and how to claim a replacement.

Quick Answer: Oura Ring Warranty at a Glance

Every new Oura Ring carries a 1-year limited warranty from the date of delivery (90 days for refurbished rings), covering defects in materials and workmanship. Oura repairs the ring — or replaces it with a new or refurbished unit — at no charge, though you pay shipping. At checkout you can add an Extend protection plan (2-year for $45, 3-year for $60) that adds accidental-damage coverage with zero deductible.

Wear and tear, scratches, and consumable batteries are excluded from the manufacturer warranty.

Question / FeaturePolicy Rule
Warranty length (new ring)1 year from date of delivery
Warranty length (refurbished)90 days from date of delivery
What it coversDefects in materials and workmanship
RemedyRepair or replacement (new or refurbished, Oura’s choice)
Shipping on claimsCustomer pays related shipping charges
Extend 2-year plan$45 — adds accidental damage, zero deductible
Extend 3-year plan$60 — accidental damage + post-warranty failure coverage
Extend availability50 US states + DC only
Extend claimsOnline 24/7 or (877) 248-7707
How to claim (manufacturer)Contact Oura support via in-app Help or the support portal

Official Policy Verification & Source Check

Official policy source: https://ouraring.com

Source type: Official Terms & Conditions and Extend protection plan pages

Last checked: October 2026

Confidence level: High

Important notes: Terms quoted verbatim from Oura’s published warranty section; local consumer law can extend the period.

How We Check This Policy: We read Oura’s official Terms & Conditions warranty section and the company’s Extend protection plan pages — not forum anecdotes. Battery-issue context comes from Oura’s own 2026 SEC IPO filing disclosures.

Oura Ring Warranty Terms in Detail

Oura warrants to the original end-user purchaser that new products are free from material defects in material and workmanship for one year from the date of delivery. Refurbished products carry the same promise for 90 days from delivery. If your local law requires a longer warranty period, the warranty extends to meet it.

If your ring fails during the warranty period, Oura repairs it — and if repair isn’t feasible, replaces it at no charge. Replacement rings or components may be new or refurbished at Oura’s discretion. You are responsible for related shipping charges. The warranty applies to the ring and the charger.

What Is the Extend Protection Plan?

Extend is Oura’s optional protection plan, sold at checkout: a 2-year plan for $45 or a 3-year plan for $60. It covers accidental damage from day one — drops, breaks, spills — with zero deductible, and it extends mechanical and electrical failure coverage after the manufacturer warranty expires.

Claims go through Extend’s 24/7 online support or (877) 248-7707, and most are resolved in minutes. Extend is only available in the 50 US states and DC.

What Does the Oura Ring Warranty Cover?

The manufacturer warranty covers one thing: defects in materials and workmanship. A sensor that dies, a charger that stops working, a battery that fails prematurely from a manufacturing fault — those are warranty cases. Oura’s own 2026 IPO filing disclosed Ring 4 battery faults that drove an $84.4 million increase in warranty expenses, and affected owners received free replacements, some even past the one-year mark.

ItemCovered By
Sensor or hardware defects1-year manufacturer warranty
Premature battery failure (manufacturing fault)1-year manufacturer warranty
Charger defects1-year manufacturer warranty
Accidental drops and breaksExtend plan only
Spills and liquid damage beyond waterproofingExtend plan only
Mechanical/electrical failure after year 1Extend plan only

Does the Oura Warranty Cover Battery Drain?

It covers battery failure caused by a manufacturing defect — which is exactly what Oura acknowledged with Ring 4 units in 2026. Normal battery aging is not covered. If your ring drains abnormally fast, run Oura’s own diagnostic first: charge to 100%, wear normally until 25%, try a reset (10–15 minutes on the charger, restart the app), then contact support with your notes.

Does the Oura Warranty Cover Scratches?

No. Normal wear and tear, including scratches and dents from handling, is explicitly excluded — as are consumable parts such as batteries, unless the damage itself came from a defect in materials or workmanship.

What the Oura Ring Warranty Does Not Cover

From Oura’s official terms, the limited warranty does not apply to:

  • Excluded Normal wear and tear. Scratches, dents, and finish wear from everyday handling are excluded.
  • Excluded Consumable parts. Batteries and similar consumables are excluded unless the damage came from a defect.
  • Excluded Misuse and accidents. Damage from accident, flood, fire, misuse, or abuse is excluded (accidents are an Extend-plan matter).
  • Excluded Unauthorized service. Damage from service, tampering, or alterations by anyone not authorized by Oura voids coverage.
  • Excluded Non-Oura software. Using the ring with apps other than the official Oura app(s) is excluded.
  • Excluded Improper use. Damage from failing to follow the instructions that came with the product is excluded.
  • Excluded Lost or stolen rings. The warranty covers defects, not loss — a lost ring needs a new purchase.

Oura Ring Warranty Cost and Extend Pricing

The manufacturer warranty costs nothing — it’s included with every ring. The only paid option is Extend: $45 for two years or $60 for three years at checkout. With zero deductible and accidental-damage coverage from day one, the 3-year plan is the popular choice for a $399–$499 device you wear 24/7.

The honest math: one out-of-warranty replacement at full retail ($399+) dwarfs the $60 plan. If you’re hard on jewelry, work with your hands, or keep rings for years, Extend pays for itself the first time the ring meets concrete.

How to File an Oura Ring Warranty Claim

  1. Troubleshoot first. For battery issues: charge to 100%, wear until 25%, note the drain rate, then reset (10–15 minutes on charger, restart the app) and retest.
  2. Contact Oura support through the Oura app (side menu → Help) or the support portal, and describe the fault with your notes.
  3. Provide proof of purchase and your ring’s details; support may run remote diagnostics.
  4. Get the replacement decision. If approved, Oura repairs or replaces the ring — replacements may be new or refurbished.
  5. Set up the new ring: place it on the charger, open the app → Home tab → ring icon → swipe left → “Set up a new ring” → Connect, and follow the prompts. Backed-up data restores.

For Extend-plan claims (accidental damage), file with Extend’s 24/7 online support or call (877) 248-7707 — most claims resolve in minutes.

Ring 4 Battery Issues and Warranty Replacements

In 2026 Oura disclosed in its SEC IPO filing that Ring 4 battery faults drove a major increase in warranty expenses — and replaced affected units free, in some cases even after the one-year warranty had expired.

If your Ring 4 drains in a day despite the advertised week-long battery life, contact support: document the drain with screenshots and ask about a diagnostic. Out-of-warranty replacement isn’t guaranteed, but the precedent exists.

  • Document battery drain. Screenshots of fast drain are your best evidence for a defect claim.
  • Try the reset first. Support will ask — 10–15 minutes on the charger, restart the app, retest.
  • Keep proof of purchase. The one-year clock runs from delivery date.
  • Consider Extend at checkout. $60 for three years of accidental-damage coverage on a $399+ ring.
  • Don’t attempt self-repair. Unauthorized tampering voids the warranty instantly.

Oura Ring Warranty FAQs

How long is the Oura Ring warranty?

One year from delivery for new rings, 90 days for refurbished. Some generation rings carry two years per Oura’s Extend page — check your purchase terms.

What does the Oura warranty cover?

Defects in materials and workmanship — faulty sensors, defective chargers, premature battery failure from manufacturing faults. Oura repairs or replaces at no charge.

Does the Oura warranty cover scratches?

No. Normal wear and tear, including scratches and dents, is explicitly excluded.

What is the Oura Extend protection plan?

An optional plan ($45/2-year, $60/3-year) adding accidental-damage coverage with zero deductible, plus failure coverage after the manufacturer warranty expires. US and DC only.

How do I claim an Oura Ring replacement?

Contact Oura support via the app’s Help menu or support portal, provide proof of purchase, complete troubleshooting, and Oura will repair or replace the ring.

Will Oura replace a ring with fast battery drain?

If diagnostics show a manufacturing defect — as with the acknowledged Ring 4 battery fault — yes, including some out-of-warranty cases. Document the drain first.

Does the warranty cover a lost Oura Ring?

No. The warranty covers defects only — a lost or stolen ring requires a new purchase.

Do I pay shipping on a warranty claim?

Yes — Oura’s terms make the customer responsible for related shipping charges on manufacturer-warranty claims.

Does the Oura warranty cover the charger?

Yes — the charger is included in the product warranty against defects in materials and workmanship.

Can I get warranty service outside the US?

The manufacturer warranty applies where Oura sells, and local law can extend the period — but the Extend protection plan is US and DC only.

Conclusion

For a $399+ device you wear around the clock, the oura ring warranty is fair but narrow: one year against defects, with wear, scratches, and accidents excluded. Oura’s handling of the Ring 4 battery faults — free replacements, sometimes past warranty — shows the support team has real discretion when a genuine defect appears.

The honest recommendation: run the battery diagnostic before you assume the worst, keep your proof of purchase, and seriously consider the $60 3-year Extend plan at checkout — it’s the only coverage that survives a drop onto concrete. Learn more at ouraring.com and confirm the current terms for your ring generation.

Sources: ouraring.com (official Terms & Conditions warranty section, Extend protection plan pages, Ring 5 product pages), androidheadlines.com (2026 Ring 4 battery disclosure reporting).

Disclaimer: This article is for informational purposes only. Oura may change warranty terms, plan names, prices, and coverage at any time. Confirm current terms on ouraring.com or with Oura support before purchasing or filing a claim.

Check the Latest Official Manufacturer Warranty Before You File

Warranty coverage periods, required proof-of-purchase documents, eligible defect categories, and claim handling times vary by region, model, and authorized seller. Always check the official manufacturer’s latest support portal before filing a claim to confirm your product's eligibility.

Clara Whitmore
Written & Fact-Checked By

Clara Whitmore

Lead Consumer Rights & Warranty Policy Analyst

Hi, I’m Clara Whitmore. I analyze brand warranty handbooks, legal coverage windows, excluded damage conditions, and replacement policies across tech, sports, fashion, and home appliances. My mission is to simplify complex manufacturer legalese so consumers can file successful claims without unexpected denials.

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