OnePlus Warranty Check: IMEI Lookup, Coverage and Claims

When your OnePlus phone starts acting up and you want to know whether it is still covered, a oneplus warranty check settles the question in seconds. OnePlus puts a free IMEI-based lookup on its official support site that shows your device’s warranty status instantly. This guide walks you through the check, explains what the standard one-year warranty actually covers, and shows how to file a repair claim that gets approved.

Quick Answer: OnePlus Warranty Check at a Glance

Go to the official OnePlus support page, open the warranty check tool, and enter your phone’s IMEI number (dial *#06# to find it). The tool confirms whether your device is under warranty and when coverage ends. OnePlus phones carry a 1-year limited warranty from the date of delivery that covers manufacturing defects in hardware, and an optional Protection Plan covers accidental damage for eligible new devices.

Official Policy Verification & Source Check

How We Check This Policy: We read OnePlus’s own published warranty policy and the official support/repair pages — including the exact IMEI-check instructions — not forum summaries. Where OnePlus publishes no fixed figure (for example, accessory terms in some regions), we say so instead of guessing.

How to Do a OnePlus Warranty Check: Step by Step

The oneplus warranty check tool lives on OnePlus’s official repair page and takes less than a minute. It is the fastest way to find out whether your device is covered before you start a service request.

1. Find your IMEI. Open the dial pad and type *#06# — your IMEI number appears instantly. On a dual-SIM phone you will see two; enter IMEI1, exactly as OnePlus instructs on the page.
2. Open the official tool. Go to the OnePlus support site and choose the repair/warranty section, then select the product check option.
3. Enter the IMEI and submit. Type the 15-digit number carefully — one wrong digit can return another device’s status or an error.
4. Read the result. The page shows your device model and its warranty status: active with the end date, or expired with the end date shown.
5. Save a screenshot. If you plan to contact support or file a claim, keep the result on record with your proof of purchase.

No IMEI lookup, no certainty: never assume coverage from the purchase date alone, because the warranty clock officially starts on the delivery date, which can differ from your order date.

How to Find Your IMEI or Serial Number

If you cannot dial *#06# (for example, the screen is broken), you have two backups. Open Settings > About device > Status to see your IMEI numbers — on dual-SIM models, long-press either number to copy it. The number also appears on the original retail box, on a sticker inside the SIM tray area, or on your order confirmation.

The official tool also accepts the serial number, which usually begins with a recognizable prefix. Either identifier verifies ownership and pulls the same warranty record.

What the OnePlus Warranty Check Tool Tells You

A completed oneplus warranty check answers three questions at once: which exact device model the IMEI belongs to, whether it is currently under warranty, and when that coverage started and ends. The warranty period is 1 year — 365 days — from the date of delivery, and the tool reflects that official start point.

What Does the OnePlus Warranty Cover?

OnePlus’s limited warranty covers defects caused by workmanship or build materials in the hardware components of the product as originally supplied. In plain terms: if your phone fails because it was made wrong — a faulty display, a dead battery out of the box, a malfunctioning board — OnePlus repairs or replaces it at no charge within the first year, including shipping and handling.

OnePlus may repair your phone using rebuilt, reconditioned, or new parts — or replace the whole device with a rebuilt, reconditioned, or new one. Warranty service is provided only in regions where OnePlus ships products, and coverage is redeemable only within the original country or region of purchase.

What About OnePlus Accessories?

Accessories bundled with the phone — chargers, cables, and cases — carry shorter terms than the phone itself under OnePlus’s policy, which states that consumables and accessories are not covered or only partially covered. If an accessory fails, check the support page for the exact accessory term in your region rather than assuming the phone’s one year applies.

OnePlus Protection Plan: Optional Accidental-Damage Cover

The standard warranty does not cover accidents — but OnePlus sells an optional Protection Plan that does. Eligibility is strict: the device must have been activated within 30 days and must function perfectly, with no physical damage or unauthorized repair history. Miss that window and you cannot add it later, so enroll a new phone quickly.

The Protection Plan covers drops, spills, and cracked screens — the exact failures the standard warranty excludes. If your oneplus warranty check shows an active standard warranty but your problem is a shattered display, the Protection Plan (not the standard claim) is the route to coverage. Check OnePlus’s support page for the current plan price and exact terms in your region.

What the OnePlus Warranty Does Not Cover

The exclusions decide whether your repair is free or billable:

• Excluded Accidental and physical damage. Drops, cracked screens, and other accidental harm are not covered by the standard warranty — only by the optional Protection Plan.
• Excluded Water and liquid damage. Water damage is not covered, even on phones marketed with splash resistance.
• Excluded Unauthorized repairs and modifications. Any repair or modification by a third party voids the warranty.
• Excluded Screen protectors and cases. These items are not covered under the warranty.
• Excluded Second-hand transfers. The warranty is valid for the original purchaser; claims outside the purchase region are not redeemable.
• Excluded Software, consumables, and bundled accessories. The policy covers hardware as originally supplied — not software issues or packaged extras.

How to File a OnePlus Warranty Claim

1. Run the check first. Complete a oneplus warranty check so you know the status and end date before contacting support.
2. Gather your evidence. Have your original proof of purchase (invoice), the model and serial number, and clear photo evidence of the defect — OnePlus’s policy asks for all three.
3. Submit a repair request. On the OnePlus support site, choose “Request Service,” fill in the device and defect details, and submit.
4. Back up and reset. Your data will be erased during repair: back up everything, remove the SIM card and security lock, and factory-reset the device before sending it in.
5. Ship or visit a service center. Follow the instructions from support. In-warranty repairs and shipping are free; out-of-warranty work is quoted with spare-parts charges.

Expect the device to come back with rebuilt or new parts — functionally identical, but not necessarily the exact components it left the factory with.

OnePlus Warranty Check FAQs

Conclusion

A oneplus warranty check is the simplest warranty lookup in the smartphone world: one IMEI, one official page, one answer. The underlying coverage is straightforward too — one year against manufacturing defects, free repairs and shipping, with accidental damage reserved for the optional Protection Plan.

The main traps: assuming coverage from the order date instead of the delivery date, missing the 30-day Protection Plan window, and letting a third-party shop open the phone. Run the check, keep your invoice, and back up before any repair. Check your warranty at oneplus.com before you need it.

Sources: oneplus.com (official warranty policy, support and repair pages), official IMEI-check tool instructions on oneplus.com.

Disclaimer: This article is for informational purposes only. OnePlus may change its warranty terms, tool pages, and Protection Plan eligibility at any time, and terms vary by country or region. Confirm current terms on oneplus.com for your region before purchasing or filing a claim.